{"id":112710,"date":"2025-09-16T07:38:12","date_gmt":"2025-09-16T13:08:12","guid":{"rendered":"https:\/\/beehighmedia.com\/demo\/aarthinew\/?page_id=112710"},"modified":"2026-01-02T01:48:43","modified_gmt":"2026-01-02T07:18:43","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/beehighmedia.com\/demo\/aarthinew\/cancellation-refund-policy\/","title":{"rendered":"Cancellation Refund Policy"},"content":{"rendered":"\t\t
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Cancellation Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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  • You are free to cancel an order, once placed, before the test is conducted or completed. Post a test being conducted, sample collected, or reports generated, all sales are final.<\/li>
  • If you are unhappy with the tests or the reports, you have the right to raise a complaint and the resolution will follow our refund policy outlined below.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    If you are unhappy with the tests or reports, you may raise a complaint by emailing us on\u00a0customercare@aarthiscans.com\u00a0or calling in on our customer support numbers. All complaints must be made within a 7 day period from the test \/ report date.<\/p>

    The customer support team will evaluate your complaint and take relevant action, which could be any of the below:<\/p>

    • Offer you a 100% refund<\/li>
    • Offer you a re-test with a new sample or a second opinion radiology report<\/li><\/ul>

      \u00a0<\/p>

      If the evaluation leads to us finding that there was no issue with either the test conducted or the reports, we may choose not to refund the sale amount.<\/p>

      Refunds will be made to the original payment method or via bank transfer to your personal bank account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Notes:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      • In the case of Thyroid, TSH values can vary due to various factors like time of sample collection and fasting status. Only significant variations in TSH levels will be considered.<\/li>
      • Any variation in Lipid profile will not be considered.<\/li>
      • Our quality team reserves the right to make the final decision.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Cancellation Policy You are free to cancel an order, once placed, before the test is conducted or completed. Post a test being conducted, sample collected, or reports generated, all sales are final. If you are unhappy with the tests or the reports, you have the right to raise a complaint and the resolution will follow […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-112710","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t